Untrained sales people cost companies millions in low productivity, low-margin sales, lost customers and turnover. You have a choice! Grin and bear with it, or investigate your options.
Achieving dramatic gains in sales performance cannot be accomplished unless the skills of your sales force are improved. So, which skills are the most important to work on and why?
Through research, we have identified Six (6) Critical Selling Skills:
1. Buyer/Seller Relationship
2. Sales Call Planning
3. Questioning Skills
4. Active Listening
5. Presentation Skills
6. Gaining Commitment